Privacy Policy

Here’s a custom Privacy Policy tailored for your IONIC air purifier brand, suitable for a direct-to-consumer ecommerce site collecting basic personal data (name, email, address, payment details, etc.). This is written in clear, professional language and keeps you compliant with key standards like GDPR and CCPA.

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Privacy Policy

Effective Date: 03/12/2024

Last Updated: 03/01/2025

IONIC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, purchase our products, or otherwise interact with us.

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1. Information We Collect

When you use our site or services, we may collect the following types of information:

a) Personal Information

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed via secure third-party platforms)

b) Automatically Collected Information

• IP address

• Browser type

• Device type

• Pages visited and time spent on site

• Referring/exit URLs

c) Optional Information

• Product reviews or testimonials

• Survey responses

• Customer service inquiries

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2. How We Use Your Information

We use your data to:

• Fulfill and manage orders

• Provide customer service and support

• Send transactional emails (order confirmations, shipping updates)

• Offer updates, promotions, and product news (with your consent)

• Analyze usage to improve website performance and user experience

• Prevent fraud and ensure the security of our website

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3. Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties only as necessary to operate our business, including:

• Payment processors (e.g., Stripe, PayPal)

• Shipping and logistics providers

• Email service providers (e.g., Klaviyo, Mailchimp)

• Analytics platforms (e.g., Google Analytics)

• Legal or regulatory authorities, when required by law

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4. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Opt-out of marketing communications at any time

• Request portability of your information

• Object to certain uses of your data

To make a request, contact us at [privacy@yourdomain.com].

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5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in

• Understand how you use the site

• Improve website performance and personalization

You can manage cookie preferences in your browser settings. Disabling cookies may impact site functionality.

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6. Data Security

We use encryption, secure servers, and other best practices to protect your data. However, no online transmission is 100% secure, and you share information at your own risk.

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7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., tax regulations).

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8. Third-Party Links

Our site may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies directly.

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9. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided us with personal data, contact us immediately.

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10. International Users

If you’re accessing our site from outside the U.S., note that your data may be processed in the United States where privacy laws may differ from those in your country.

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11. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be posted here with the “Effective Date” at the top. Continued use of the site after changes implies acceptance.

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12. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us:

IONIC Air Purification Co.

Email: hello@ionicair.shop

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